Privacy Policy

Privacy Policy

At Dream Vegas, we take the protection and handling of your personal information very seriously. This Privacy Policy explains how we collect, use, store, share, transfer, and secure any data that you provide to us when using our services.

What Personal Information May Be Collected

When registering for an account with us, we may ask for certain information from you in order to complete the registration process. This will typically include:

• Name
• Date of Birth
• Email Address
• Username and Password

We also collect device and browser information when you access our platform. This includes details about your internet service provider (ISP), operating system, web browser type and version, screen resolution, time zone settings, language preferences, login history, IP address, location data (country only), and other related information.

Account Registration Information

When creating an account with us, we collect the following registration information:

• Name
• Date of Birth

This information is used to verify your identity and ensure that you are old enough to use our services. We also require a valid email address in order for us to send confirmations of new registrations.

Device and Browser Information

When accessing our platform, we collect device and browser information, including details about:

• Operating system
• Web browser type and version
• Screen resolution
• Time zone settings
• Language preferences

This data helps us improve the functionality and user experience on our platform.

Usage Analytics and Behavioural Data

We use usage analytics tools to monitor how you interact with our services. This includes information about:

• Log-in times
• Browsing patterns
• Game or service selections
• Winning/losing streaks
• Time spent playing games

This data helps us improve the overall user experience on our platform and provide more relevant content.

Cookies and Tracking Technologies

We may use cookies, pixel tags (also known as web beacons) and/or other tracking technologies to collect information about your browsing patterns. For example:

• Cookies can help us remember you when you log in again
• Pixel tags allow third parties to serve advertisements based on our users’ interests

These cookies or pixels are designed to improve your user experience, but we also provide an opportunity for you to control this by adjusting settings within your web browser.

Communication Preferences

We may use the contact information provided during registration (email address) to communicate with you about updates and offers available on our platform. If at any point you wish not to receive such emails, please let us know by using one of the preferences options in each email or contacting our support team directly through the "Contact Us" link.

Data Storage and Retention

We store data for as long as is necessary to provide services and keep them running securely. Personal information will typically be stored until account closure, but this may vary depending on the nature of your interaction with us (e.g., some preferences might remain in effect even after closing an account).

Security and Account Protection

To protect against unauthorized access or use of data when you are online using our platform:

• We have taken appropriate technical measures to ensure that all data stored by us is secure
• All sensitive information is encrypted before it's sent over the internet

Please note, however, that no security system can be 100% effective.

Account Access and Password Protection

You must protect your username and password against unauthorized use. If you suspect an issue with these items at any point:

• Do not disclose them to anyone else
• Use our secure facilities on site (or within the application if available) when resetting your credentials

We cannot be held responsible for losses or other issues arising from loss of access rights due to improper sharing or incorrect handling.

User Rights Regarding Personal Data

Under data protection laws, you have several basic rights with regards to personal information that Dream Vegas holds about you. These can be broadly categorized into:

• Request Access: You may ask us if we hold any personal details and how they are used.
• Request Correction or Erasure: If there is inaccurate information or information which should not be shared, we will change it.

You do need to show proof that the changes requested really are yours (identity confirmation). If you require any of this process please use our preference controls below.